1. Q : Are you trading company or manufacturer? A : 70% of our products we manufactured and 30% do trading for customer service 2. Q : How can you ensure the quality? A : Good question! We are a one-stop manufacturer. We have complete facilities and over-15- years manufacturing experience to ensure product quality. And we have already passed ISO 9001 Quality Management System. 3. Q : Can you provide samples ? Is it free or extra? A : Yes, After price confirmation , we could offer the free sample, but the shipping cost need pay for by your side. 4. Q : How long is your delivery time ? A : In stock: In 7 days; No in stock: 15~20 days, depend on your QTY. 5. Q: Can you do OEM? A: Yes , we can 6. Q: What is your payment term ? A: Payment <=4000USD,100% in advance. Payment>= 4000USD, 30% TT in advance, balance before shipment. 7. Q: How we can pay? A: TT, Western Union , Paypal ,Credit Card and LC 8. Q: Transportation? A: Transported by DHL, UPS, EMS, Fedex, Air freight, Boat and Train